General Information
RESERVATIONS, DEPOSIT & PAYMENT
To reserve a space complete the registration form on the website by going to the Booking page. After you fill it out, the booking form will be sent to us and we will respond within 3 business days to confirm your space on the tour. Please wait until you hear from us before sending payment.
To reserve a space we ask for a deposit of €500. The tour prices are in Euros. Payments are to be made in Euros by our non-US resident clients. US residents can pay in Euros or in US$. If a US resident pays in US$, the amount of the $500/person deposit will be calculated into Euros based on the day when the deposit is sent. The final price in US$ is calculated 60 days prior to the tour's commencement based on that day's Euro/$ equivalent. If you would prefer to make final payment prior to 60 days prior to the tour's commencement in US$, the final price will be based on the current day's Euro/$ exchange.
For payments in Euros we accept credit card payments via PayPal and electronic bank transfers. To pay by credit card, please go to the Booking page of our website and scroll down to the bottom where you will find a Secure PayPal Payments box. Please contact us for transfer details. For US$ payments, we accept personal checks, bank checks and money orders made out to On Foot In Spain, electronic bank transfers and credit cards via PayPal.
If you would like to pay via bank transfer in Euros (from any currency), please let us know and we will send the appropriate instructions. We recommend using a foreign currency transfer service, such as OFX, rather than a bank which is usually more costly and has hidden fees.
The balance of the trip cost is due 60 days prior to the trip. If final payment is not received by the due date, On Foot in Spain reserves the right to treat the reservation as canceled. Full payment is due if you book within 60 days prior to your trip's departure. Please contact us for further information.
DISCOUNTS
We offer a US$50/€50 discount on tours booked more than five months in advance as well as on the second of two trips taken with us in any one season. Additionally, we offer a group discount to groups of five or more travelers. We are sorry that we can´t combine discounts.
GROUPS
If you have a group of four (4) or more and are interested in our Galicia, Basque Country or Picos de Europa (for the Camino de Santiago you need six (6) or more) and the dates we have listed are not convenient, then contact us and we can try and schedule one of these tours adapted to your dates.
CONFIRMATION & TRIP PACKET
Your booking will be confirmed by email. Once we receive your deposit, we will send a letter giving an account balance and reminding you of the due date. We will send a separate pre-departure packet 3 months before departure including complete details on what to bring, how to prepare for your trip, travel directions, suggested reading material, and general information on how to make your trip more memorable and enjoyable.
CANCELLATION POLICY & TRANSFERS
If you cancel your trip, you must notify us in writing or by fax. We calculate your refund on the day we receive written cancellation. We will refund you the cost of the trip less the following per person charges:
• US$100/€100 person more than 90 days
• US$500/€500 person between 60-89 days
• 50% of the tour price between 30-59 days
• 100% of the tour price 29 days or less
If you transfer from one trip to another up to 60 days before departure (of the trip you are transferring from), the Transfer Fee is US$50/€50. If you transfer within 59 days, our regular Cancellation Policy fees will apply as outlined above. Transfers are not possible from one season to the next.
On Foot in Spain reserves the right to cancel any tour prior to departure for any reason, including insufficient number of participants (tour minimum 7 participants). If the tour is canceled, participants will receive a full refund of money paid to On Foot in Spain.
On Foot in Spain is not responsible for and does not recommend the purchase of non-refundable, advance purchase airline tickets. We strongly recommend that you purchase trip cancellation insurance.
REFUNDS
No partial refunds will be given for unused hotel rooms, meals, entrance fees for any reason whatsoever. Credits are not given for services not used.
INSURANCE
Proof of medical insurance, valid for Europe, is required for participation in all On Foot in Spain tours. Emergency transport, medical or hospitalization costs resulting from illness or accident during the trip are the responsibility of the person receiving such care. In the unlikely event of a personal or family medical emergency, before, during or after the trip, we strongly urge you to obtain travel insurance, including coverage for trip cancellation. loss and theft of baggage, and emergency evacuation. Your travel agent can assist you.
ITINERARY CHANGES
On Foot in Spain reserves the right to alter the itinerary of any trip if, in our opinion, such an action becomes necessary (for example, in the case of inclement weather).
OPTIONAL ACTIVITIES
A minimum of 4 (four) on the Camino tour and three (3) on any other tour need to want to do the optional walks or activities in order for us to run them.
RESPONSIBILITIES OF TRIP MEMBERS
As a trip member you have a responsibility to On Foot in Spain and to other tour members that include: 1) Selecting a tour appropriate to your interests and abilities and being in sufficient good health to take the trip; 2) Preparing for your tour by reading ALL the material sent to you by On Foot in Spain and by bringing appropriate clothing and equipment. 3) Respecting the laws and customs of the areas visited.
At the leader´s discretion, a member may be asked to leave the trip if the leader feels the person´s further participation may be detrimental to other trip members or to the individual.
LIMITATIONS OF LIABILITY
The participant understands that he/she is booking onto an adventure tour and that there are inherent risks involved in such travel and include, but are not limited to, vehicular traffic, weather conditions, illnesses or accidents caused by stress, fatigue or consumption of food and alcoholic beverages, secondary transportation by bus, car, van taxi, boat or other conveyance.
On Foot in Spain assumes no responsibility for any claims, damages, expenses or other financial loss to person or property arising out of these inherent risks. Reasonable changes in the itinerary may be made where deemed advisable for the comfort and well-being of the passengers. The right is reserved to substitute hotels, alter the itinerary, and reverse the order of the places to be visited. On the advancement of deposit to On Foot in Spain, the depoistor therefore agrees to be bound by the above recited terms and conditions. All participants will be required to sign a risk release statement and participant's acknowledgment form prior to joining a trip's departure.
RISK RELEASE STATEMENT
The risk release statement (liability waiver) will be sent upon receipt of the deposit. It must be signed and returned to our office. If the signed liability waiver is not received by On Foot in Spain by the due date, On Foot in Spain reserves the right to treat the reservation as canceled.
PARTICIPANT'S ACKNOWLEDGEMENT FORM
The participant's acknowledgement form will be sent upon receipt of the deposit. It must be signed and returned to our office. If the signed participant's acknowledgement form is not received by On Foot in Spain by the due date, On Foot in Spain reserves the right to treat the reservation as canceled.
FINAL PAYMENT
Final payment must be received 60 days prior to the tour’s commencement. If final payment is not received by On Foot in Spain by the due date, On Foot in Spain reserves the right to treat the reservation as canceled.
LUGGAGE
Since luggage space is limited on the van or mini-bus, we request that you bring one suitcase per person.
EQUIPMENT
Walkers are required to wear a lightweight hiking boot with ankle support or a suitably durable walker. A daypack or will be needed to carry snacks, a water bottle, and other personal items you wish to have for the day (binoculars, camera, etc). A recommended equipment list is sent with the pre-departure materials three months before the commencement of the tour.
EXTRA PILGRIM ON TOUR
Jose and Nancy have three children -Jacob (2/2/99), Mariña (12/5/03) and Sam (11/27/06). It has become part of the On Foot experience that one of the kids sometimes accompanies us on the tours- usually the youngest. They are all seasoned travelers and will not interfere with the running of the tour.
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